Josh Opiol
Account Manager
Helping independent practices find the right lab path with clear support and practical answers.
Contact Josh
Meet the Artisans
Meet the People Behind the Lenses
Behind every order is a real person who cares about getting it right. This is the team supporting your practice every day.
Sales Support
Real people, steady answers, and work that stays close to the practice.
Lab Leadership
Real people, steady answers, and work that stays close to the practice.
Service Teams
Real people, steady answers, and work that stays close to the practice.
Craft Focus
Real people, steady answers, and work that stays close to the practice.
Sales Team
Your Artisan Sales Team
Clear conversations, practical support, and a human way into the right lab relationship.
Heather Branderhorst
Account Manager
Supporting customers with product knowledge, service focus, and a real passion for independent eye care.
Contact Heather
Leadership
Leadership That Still Knows the Work
The network is led by people who understand lab operations, customer support, and the daily realities of independent practices.
Brandon Butler
President & CEO
Jim Day
EVP Sales & Marketing
Rachel Ahlson
COO
Shelley Witmer
Customer Service Leadership
Customer Service
The Voices Behind the Artisan Experience
Choose a lab to meet the customer service team helping orders move with clarity and care.
Built For Partnership